Terms of Service

Agreement Overview

These Terms of Service ("Terms") govern your use of Devluent's website and professional consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Devluent provides strategic technology consulting, AI implementation, software engineering, and systems architecture services to businesses and organizations. Our goal is to deliver enterprise-grade solutions that drive measurable business outcomes.

Acceptance and Eligibility

• • You must be at least 18 years old and have the authority to enter into binding agreements
• • If representing an organization, you warrant that you have authority to bind that organization
• • You agree to provide accurate and complete information in all communications
• • You must comply with all applicable laws and regulations in your jurisdiction

Our Services

Consulting Services

• • Strategic technology planning and architecture design
• • AI strategy development and implementation guidance
• • Software engineering and custom development
• • Systems integration and modernization
• • Technology assessments and due diligence
• • Security audits and compliance guidance

Service Delivery

• • Services are provided according to mutually agreed statements of work
• • Deliverables and timelines are specified in individual project agreements
• • We maintain professional standards and industry best practices
• • Regular communication and progress updates are provided throughout projects

Client Responsibilities

• • Information Accuracy: Provide complete and accurate information about your systems, requirements, and constraints
• • Access: Grant reasonable access to systems, personnel, and documentation as needed
• • Cooperation: Respond promptly to requests for information and feedback
• • Payment: Make payments according to agreed terms and schedules
• • Implementation: Follow recommended implementation procedures and security practices
• • Compliance: Ensure any implemented solutions comply with your industry regulations

Payment Terms

• • Invoicing: Invoices are issued according to project milestones or monthly for ongoing services
• • Payment Due: Payment is due within 30 days of invoice date unless otherwise agreed
• • Late Payments: Late payments may incur interest charges at 1.5% per month
• • Expenses: Pre-approved expenses are billed separately with documentation
• • Disputes: Payment disputes must be raised within 10 days of invoice receipt
• • Suspension: Services may be suspended for accounts more than 30 days overdue

Intellectual Property

Our IP

• • Devluent retains ownership of our methodologies, frameworks, and proprietary tools
• • Pre-existing intellectual property remains our property
• • General knowledge and experience gained during projects remains with Devluent

Client IP

• • You retain ownership of your pre-existing intellectual property
• • Client-specific deliverables created for you become your property upon full payment
• • We may retain copies for quality assurance and support purposes

Joint Development

Ownership of jointly developed intellectual property will be addressed in individual project agreements based on the specific nature and contributions of each party.

Confidentiality

• • We maintain strict confidentiality of all client information and business data
• • Separate confidentiality agreements may be executed for sensitive projects
• • We implement appropriate security measures to protect confidential information
• • Confidentiality obligations survive termination of our service relationship
• • Team members are bound by confidentiality agreements and security protocols

Warranties and Limitations

Our Warranties

• • We warrant that services will be performed with professional skill and care
• • We warrant that we have the right and authority to provide the agreed services
• • We warrant compliance with applicable professional standards

Disclaimer

EXCEPT AS EXPRESSLY STATED, WE PROVIDE SERVICES "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

Our total liability for any claims arising from our services shall not exceed the amount paid for the specific services giving rise to the claim. We shall not be liable for indirect, consequential, or punitive damages.

Termination

• • Either party may terminate ongoing services with 30 days written notice
• • Project-based engagements continue until completion unless terminated for cause
• • We may terminate immediately for non-payment or material breach
• • Upon termination, you must pay for all services performed through the termination date
• • Confidentiality, payment, and intellectual property provisions survive termination

Dispute Resolution

• • We encourage informal resolution of disputes through direct communication
• • Formal disputes shall be resolved through binding arbitration in Chicago, Illinois
• • Arbitration shall be conducted under American Arbitration Association rules
• • Each party bears their own costs unless the arbitrator orders otherwise
• • Illinois law governs these Terms and any disputes arising from them

Website Use

• • Our website is provided for informational purposes and business communication
• • You may not use our website for any unlawful or prohibited purposes
• • We reserve the right to modify or discontinue website features at any time
• • Links to third-party websites are provided for convenience only
• • We are not responsible for the content or practices of linked websites

Changes to Terms

We may update these Terms periodically to reflect changes in our business practices, legal requirements, or service offerings. Material changes will be communicated through our website or direct notification.

Continued use of our services after changes take effect constitutes acceptance of the updated Terms. For ongoing client relationships, significant changes may require mutual agreement.