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Privacy Policy

How we protect and handle your information

Last updated: January 16, 2025

Our Commitment to Privacy

At Devluent, we understand that your privacy is fundamental to your trust in us. As a strategic technology consulting company, we handle sensitive business information and are committed to protecting your data with the same rigor we apply to our engineering solutions.

This Privacy Policy explains how we collect, use, and protect information when you use our website, engage our consulting services, or communicate with our team.

Information We Collect

Information You Provide

  • • Contact information (name, email, phone number)
  • • Company information and project details
  • • Technical requirements and system specifications
  • • Communication preferences and meeting availability
  • • Feedback and testimonials you choose to share

Information We Collect Automatically

  • • Website usage data and analytics
  • • Device information and browser type
  • • IP address and general location data
  • • Pages visited and time spent on our site
  • • Referral sources and search terms

Professional Engagement Data

  • • Project documentation and technical specifications
  • • Meeting notes and consultation records
  • • System assessment findings and recommendations
  • • Implementation progress and milestone tracking

How We Use Your Information

  • Service Delivery: Providing strategic technology consulting, AI implementation, and software engineering services
  • Communication: Responding to inquiries, scheduling meetings, and project updates
  • Analysis: Understanding your technical challenges and developing tailored solutions
  • Improvement: Enhancing our services based on feedback and engagement patterns
  • Legal Compliance: Meeting contractual obligations and regulatory requirements
  • Marketing: Sharing relevant insights and service updates (with your consent)

Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in these specific circumstances:

  • Service Providers: Trusted partners who assist in delivering our services (under strict confidentiality agreements)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Protection: To protect our rights, property, or safety, or that of our clients
  • With Your Consent: When you explicitly authorize us to share specific information

Data Security

As technology security experts, we implement enterprise-grade protection measures:

  • • End-to-end encryption for sensitive communications
  • • Secure cloud infrastructure with regular security audits
  • • Multi-factor authentication and access controls
  • • Regular data backups and disaster recovery procedures
  • • Employee training on data protection best practices
  • • Compliance with industry security standards

Your Rights and Choices

You have control over your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Limit how we process your information in certain circumstances

Data Retention

We retain information only as long as necessary for:

  • • Providing ongoing services and support
  • • Meeting legal and contractual obligations
  • • Resolving disputes and enforcing agreements
  • • Improving our services and understanding client needs

Project-related data is typically retained for 7 years after project completion, unless longer retention is required by law or contract.

Children's Privacy

Our services are designed for businesses and professionals. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by email or through our website. The "Last updated" date at the top indicates when the policy was last revised.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Devluent

Email: hello@devluent.com

Address: Chicago, IL 60602

We will respond to privacy-related inquiries within 30 days.